Refund Policy

CANCELLATION OF LESSONS BY PARENT/STUDENT
‘The Parent’ or student may cancel a session by giving at least twenty four (24) hours prior notice to ‘The Tutor’ in which case no tuition fees will be incurred. Such notice maybe by email/ telephone. Lessons not attended by the student without giving 24 hours prior notice shall be charged at the full rate.

CANCELLATION OF LESSONS BY ‘THE TUTOR’
‘The Tutor’ may cancel lessons by giving 24 hours prior notice to the student/parent in which case no fees shall be incurred. Where a lesson was pre-paid, ‘The Tutor’ shall reschedule the appointment at a time agreeable to both parties, failing which the student shall be refunded the fee of the missed lesson.

 

Description of Goods or Services Offered

At GetThere we provide first class personalized tutoring for a vast range of subjects, at the secondary and tertiary school levels. Our personalized tutoring approach empowers our students for academics and for life. Parents and/or students request tutoring for a particular subject area, standardized test, or academic endeavour, and GetThere Tutoring arranges a programme (i.e. schedule of one-on-one classes) with one or more of the company’s tutors. The tutor and student are introduced and connected, and once payment is made by the client, the tutor begins the agreed upon course of work with the student. GetThere also provides academic coaching, which may not pertain to a particular subject area, but involves empowering the student toward better time management tools, a greater sense of drive and initiative, and ultimately toward academic success.